ISP 1 Internet Access

ISP 1 Internet Access FAQ

Friday, September 30, 2016


ISP 1 >ISP 1 FAQ

ISP 1 Frequently Asked Questions

The most frequently asked ISP 1 questions pertain to specific Internet provider techinical support, accounts or billing.

Please read the FAQ below, if your question is not answered there you can contact us directly using this form.

The purpose of this web site is to rate and review third-party dial-up and broadband high speed Internet service providers.

ISP 1 does not provide dial up or broadband Internet access or services and has no direct relationship with any ISP or other service provider.

ISP 1 does not store or have access any personal or account information you may have provided to a third party. Please use our ISP contact list or read our privacy policy for more information.


Table of Contents

  1. You charged me too much for ___?
  2. I want to discontinue my ____ with your company?
  3. I am having ____ problem with your service?
  4. How do I configure ____ to work on my system?
  5. I forgot my password. Can you reset my account?
  6. Do you provide Internet access?
  7. How do I contact NetZero, Juno, MSN, AOL, etc...?
  8. How do I cancel my current ISP?
  9. How does ISP 1 protect my privacy?
  10. Remove me from your mailing list?
  11. How do I stop getting spam from you?
  12. Questions? How do I contact ISP 1 ?
  13. Your Information about ____ on page ____ is wrong.


1. You charged me too much for ______?

ISP 1 does not charge anyone for anything!

We have no direct relationship with any ISP or service provider. If you have billing questions with a ISP or other service provider you will need to contact them directly.

Third-party resources that can be accessed with hypertext links from this web site are not under our control, and ISP 1 is not responsible for the contents of any of these third-party resources. Please investigate any third party offers found here with their respective companies and make your own informed decisions.


« Return to top of FAQ »


2. I want to discontinue my ______ with your company?

ISP 1 has no authority to modify any account!

If you need to modify or close your account with a ISP or other service provider you will need to contact them directly. We have no direct relationship with any ISP or service provider.

The purpose of this Web site is to rate and review third-party dial-up and broadband high speed Internet service providers. We have no control over the accounts of the providers that we review.


« Return to top of FAQ »


3. I am having _____ problem with your service?

ISP 1 does not provide Internet services!

If you have a problem with a ISP or other service provider you will need to contact them directly. We have no direct relationship with any ISP or Internet service provider.

The purpose of this Web site is to rate and review third-party dial-up and broadband Internet service providers. We have no control over the service of the providers that we review.


« Return to top of FAQ »


4. How do I configure _____ to work on my system?

ISP 1 does not provide Internet service!

If you have a technical problem with a ISP or other service provider you will need to contact them directly. We have no direct relationship with any ISP or Internet access provider.

The purpose of this web site is to rate and review third-party ISP providers. We do not provide technical support for the third-party dial-up and broadband Internet service providers that we review.


« Return to top of FAQ »


5. I forgot my password. Can you reset my account?

NO - ISP 1 has no authority to reset your password!

If you need to reset your password with a ISP, email or other service provider you will need to contact them directly. We have no direct relationship with any Internet service provider.

The purpose of this Web site is to rate and review third-party dial-up and high speed broadband Internet service providers. We have no control over the accounts of the Internet providers that we review.


« Return to top of FAQ »


6. Do you provide Internet access?

NO - ISP 1 does NOT provide Internet access!

ISP 1 does rate and review many cheap and low cost dial-up & high-speed Broadband Internet service providers. We provide links to the Internet providers that we review for your convenience.

We also provide extensive Internet access and ISP related resources. Informative articles, explanations, help guides, and Internet reference material.

This Web site is updated frequently, so please bookmark this site and check back often for current Internet access articles and ISP updates.


« Return to top of FAQ »


7. How do I contact NetZero, Juno, MSN, AOL, etc...?

Chose your current ISP provider from our ISP contact index, if you need to contact billing or technical support.

If your Internet provider is not on the list, please contact their customer service department directly, or try a Google search for the ISP's name.


« Return to top of FAQ »


8. How do I cancel my current ISP?

Use our ISP cancellation list, to cancel service with your current Internet provider. Choose your ISP and follow the directions to terminate your service. We have provided handy printable Adobe PDF forms for fax or mail-in ISP cancellations.

If your Internet service provider is not in the index, please contact their customer service department directly, or try a Google search for the provider's name.

Make sure your new Internet service is working properly and you have downloaded all of your email and sent everyone you correspond with notice of your new email address before canceling your existing Internet service.


« Return to top of FAQ »


9. How does ISP 1 protect my privacy?

Protecting your privacy is important to us. We hope our privacy statement will demonstrate our firm commitment to privacy and help you understand how ISP 1 collects, uses and safeguards any personal information you provide to us from this web site.

ISP 1 does not store or have access any personal or account information you may have provided to a third party.

We not responsible for the privacy practices of third party sites. Once you leave our site we have no control over your privacy.

Please use our ISP contact list or read our privacy policy for more information.


« Return to top of FAQ »


10. Remove me from your mailing list?

ISP 1 Has no mailing lists!

The only email that we send are direct replies to the ISP 1 contact form.

Third-party resources that can be accessed with hypertext links from this web site are not under our control, and ISP 1 is not responsible for the mailing lists of any of these third-party resources.

If you need to be removed from a specific ISP or other service providers' mailing list you will need to contact the provider directly.


« Return to top of FAQ »


11. How do I stop getting SPAM from you?

ISP 1 does not send SPAM to anyone!

We send no unsolicited or SPAM mail, and strongly despise anyone who does. The only email that we send are the direct responses to our contact form.

If you need to be removed from a specific Internet service provider or other access provider's mailing list you will need to contact the ISP directly.

If you continue to receive SPAM report it to the Federal Trade Commission. Send a copy of unwanted or deceptive messages to spam@uce.gov. The FTC uses the unsolicited emails stored in this database to pursue law enforcement actions against people who send deceptive spam email.

Let the FTC know if a "remove me" request is not honored. If you want to complain about a removal link that doesn't work or not being able to unsubcribe from a list, you can fill out the FTC's online complaint form at www.ftc.gov. Your complaint will be added to the FTC's Consumer Sentinel database and made available to hundreds of law enforcement and consumer protection agencies.

Whenever you complain about spam, it's important to include the full email header. The information in the header makes it possible for consumer protection agencies to follow up on your complaint.

Send a copy of the spam to your ISP's abuse desk. Often the email address is abuse@yourispname.com or postmaster@yourispname.com. By doing this, you can let the ISP know about the spam problem on their system and help them to stop it in the future. Make sure to include a copy of the spam, along with the full email header. At the top of the message, state that you're complaining about being spammed.

Complain to the sender's Internet service provider. Most ISPs want to cut off spammers who abuse their system. Again, make sure to include a copy of the message and header information and state that you're complaining about spam.


« Return to top of FAQ »


12. Questions? How do I contact ISP 1?

ISP 1 has no direct relationship with any ISP or service provider.

Please do not contact us about account issues. We have no power to resolve such problems. If you have billing or technical support questions, you will need to contact your ISP directly.

If you have other questions regarding the ISP 1 Web site, you can use our contact form.


« Return to top of FAQ »


13. Your Information about _____ on page _____ is wrong.

We have hundreds of web pages and make every effort to keep their content current.

If you discover a discrepancy, or have updated information, please use our contact form to let us know about it .

Please be specific as to what item on which page is incorrect, needs updated, etc.


« Return to top of FAQ »


Dial-Up or High Speed? I don't know...

For help deciding what type of Internet provider services you need, check out our ISP help section. We'll help you find an affordable low cost ISP that you will be satisfied with!

If you know what you want, you can compare cheap dial up providers, or browse the ISP 1 high speed Internet comparison list.

Internet Related Resources.

We provide extensive Internet service related resources.

Click here for the index of articles, explanations, and Internet reference resources.




«Return to top of ISP 1 FAQ page»