AT&T is helping 9-1-1 agencies to upgrade their older 9-1-1 networks to IP technology and align them to modern technology.
AT&T ESInet is a new service that provides public safety and a state-of-the-art, robust as well as flexible network with call routing services for 9-1-1 agencies. Furthermore, AT&T ESInet is designed to accelerate the adoption of Next Generation 9-1-1 call routing.
A press statement dated March 1 said it meets the latest National Emergency Number Association (NENA) i3 standards. Agencies can more easily manage 9-1-1 calls and automatically handle call overflow between Public Safety Answering Points (PSAPs) and disaster recovery locations.
Brian Fontes, the chief executive officer of National Emergency Number Association (NENA) has sent a congratulatory message to AT&T. “NENA congratulates AT&T on this service that will help move 9-1-1 into the 21st Century and provide 9-1-1 centers with enhanced life-saving tools and capabilities. The deployment of AT&T ESInet will be a critical step towards Next Generation 9-1-1 implementation.”
Unlike the current voice-only networks, AT&T ESInet can handle texts. And it will support pictures and video in the future. First responders, such as law enforcement agencies, fire departments, and Emergency Medical Response Services (EMS), will be able to receive detailed information more quickly using the modernized IP network. For example, a witness at the scene of a car accident can send EMS a picture or video of the incident. EMS workers can be better prepared and arrive with the right resources.
Jim Bugel, the vice president of AT&T Public Safety Solutions said the new development shows their commitment to a bright future for their customers. “This industry-leading service shows our commitment to the future of 9-1-1 and Public Safety. The complexity of NextGen 9-1-1 call routing has been a large barrier to adoption. AT&T ESInetTM is nationwide services that will simplify the transition to 9-1-1 IP call routing services.”