Time Warner Cable (TWC) has introduced a new, simple online sign up process for Nomorobo, a proven third-party call-blocking application that makes it easy for mobile phone customers to stop unwanted telemarketing and robocalls.
TWC has integrated the feature into its home phone management Website, VoiceZone, so all it takes is one click to have the best experience. Jeff Lindsay, the GVP and General Manager of TWC Home Phone gave a few insights into the new service that they hope will impact positively on their customers’ experience.
“With robocalls being the largest category of complaints at the Federal Communications Commission, we want to do everything we can to empower our customers to take control over the calls that come into their home,” he said in a press release dated January 14. “Nomorobo, along with several other privacy features we offer, provides our customers peace of mind in knowing that illegal telemarketing and robocalls calls won’t get through.”
Nomorobo works automatically by blocking phone calls from many telemarketers and robocallers. The service takes advantage of Time Warner Cable’s “Answer Anywhere” technology feature that is unique to digital phone service. It allows incoming calls to be routed to up to five different telephone lines. The call rings in the home and simultaneously at Nomorobo’s servers. If the number is on a so-called “blacklist,” the call will end after one ring.
“Our all-digital phone technology allows us to bring sophisticated solutions to our customers. They can enjoy pure voice quality, unsurpassed reliability and advanced phone features like Nomorobo, our Phone2Go app, international calling at no extra cost and much more,” Lindsay added. To add the free Nomorobo feature, phone customers are required to sign into TWC VoiceZone using their TWC ID. Under the settings tab, select call privacy then simply click on “turn on” Nomorobo.