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Cancel Your Internet Service:
Canceling Internet Service
To cancel service with your current Internet service provider, choose your ISP from the Internet Provider List below, and follow the directions to terminate your Internet service.
ISP 1 has provided handy printable Adobe PDF or Microsoft Word forms for fax or mail-in Internet service cancellations. If you can't view the ISP cancellation forms, download the free Adobe reader.
If your specific Internet provider isn't listed, please contact their customer service department directly or try a Google search for the Internet service providers' name. You can also download generic Mail-in cancel Internet service forms.
PDF Cancel Internet Service by Mail
WORD Cancel Internet Service by Mail
Make sure your new Internet service is working properly, you have downloaded all of your email and notified everyone of your new email address before you cancel an existing Internet access account.
If you are searching for a new ISP, We recommend that you try one of the low cost Internet access providers from our Dial-Up or High-Speed ISP comparison pages.
ISP 1 updates this Internet provider support page frequently, so please bookmark this web site and check back often for current Internet service provider information and important ISP updates.
Cancel Internet Service
Problems Canceling Service?
- CANCEL At&t DSL »
- CANCEL At&t Worldnet Dial-Up »
- CANCEL America Online »
- CANCEL Basic ISP »
- CANCEL BlueLight »
- CANCEL Compuserve »
- CANCEL Copper.net »
- CANCEL Earthlink »
- CANCEL ISP.com »
- CANCEL Juno Online »
- CANCEL MSN »
- CANCEL Netscape »
- CANCEL NetZero »
- CANCEL PeoplePC »
- CANCEL Phreego »
- CANCEL Prodigy »
- CANCEL Toast.net »
- CANCEL TurboUSA »
- CANCEL Verizon DSL »
• CANCEL AT&T DSL Service »
The information below is for canceling your At&t DSL account.
If you were looking for At&t DSL support click here.
At&t DSL members can cancel service by phone.
CANCEL AT&T DSL SERVICE BY PHONE:
Call toll-free 1-877-722-3755 to cancel your membership by phone.
Ask that an account cancellation confirmation be emailed to you.
• CANCEL AT&T WORLDNET »
The information below is for canceling your At&t account.
If you were looking for At&t Worldnet support click here.
At&t Worldnet members can cancel service by phone, fax, or mail.
CANCEL AT&T DIAL-UP BY PHONE:
Call toll-free 1-800-400-1447 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
CANCEL AT&T BY FAX:
Fax the completed PDF Cancel AT&T by fax form or
WORD AT&T fax cancellation form to
1-800-310-8129.
CANCEL AT&T BY MAIL:
Mail the completed PDF cancel att by mail form or
WORD cancel att by mail form to this address:
AT&T Worldnet Services
P.O. Box 1923
Morristown, NJ, 07962
• CANCEL AMERICA ONLINE »
The information below is for canceling your AOL account.
If you were looking for AOL support click here.
AOL members can cancel service by phone, fax, or mail.
For additional information, go to Keyword: Cancel.
CANCEL AOL BY PHONE:
Call toll-free 1-888-265-8008 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
CANCEL AOL BY FAX:
Fax the completed PDF AOL fax cancellation form or
Fax the completed WORD Cancel AOL by fax form to
1-801-622-7969.
CANCEL AOL BY MAIL:
Mail the completed PDF Cancel AOL by mail form or
WORD AOL mail-in cancellation form to this address:
America Online
P.O. Box 1600
Ogden, UT 84401
• CANCEL BASIC ISP »
The information below is for canceling your Basic ISP dial-up account.
If you were looking for Basic ISP support click here.
Basic ISP customers can cancel service by phone.
CANCEL BASIC ISP BY PHONE:
Call toll-free 1-800-456-3118 to cancel your membership by phone.
Note: For all cancellations, Basic ISP requires that you receive a cancellation number. Do not consider
your service properly cancelled until you receive a valid cancellation number. Basic ISP cancellations received by any other means cannot be processed.
• CANCEL BLUELIGHT INTERNET »
The information below is for canceling your BlueLight dialup account.
If you were looking for BlueLight support click here.
BlueLight Internet members can cancel service by phone.
CANCEL BLUELIGHT BY PHONE:
Before you call, please have your BlueLight Internet email address and your credit card information available, to help us verify your account.
Call toll-free 1-800-431-5866 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
• CANCEL COMPUSERVE »
The information below is for canceling your CompuServe dial up account.
If you were looking for CompuServe support click here.
CompuServe members can cancel service by phone, fax, or mail.
CANCEL COMPUSERVE BY PHONE:
Call toll-free 1-800-848-8990 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
CANCEL COMPUSERVE BY MAIL:
Mail the completed PDF Cancel CompuServe by mail form or the
WORD Cancel CompuServe by mail form to this address:
CompuServe Interactive Services, Inc.
Customer Service Department
P.O. Box 65834
Sterling, VA 20165-8807
• CANCEL COPPER.NET »
The information below is for canceling your Copper.net dial up account.
If you were looking for Copper.net support click here.
Copper.net members can cancel service by phone.
CANCEL COPPER.NET BY PHONE:
Call toll-free 1-888-336-3318 to cancel your membership by phone.
Note: For all cancellations, Copper requires that you receive a cancellation number. Do not consider your service properly cancelled until you receive a valid
cancellation number. Copper cancellations received by any other means cannot be processed.
• CANCEL EARTHLINK »
The information below is for canceling your EarthLink dial-up account.
If you were looking for EarthLink support click here.
EarthLink members can cancel service by phone, fax, or mail.
CANCEL EARTHLINK BY PHONE:
Call toll-free 1-800-719-4660 to cancel your membership by phone.
Ask that a confirmation be faxed or mailed to you.
CANCEL EARTHLINK BY MAIL:
Mail the completed PDF Cancel EarthLink by mail form or the
WORD Cancel EarthLink by mail form to this address:
Send certified letter to:
EarthLink, Inc.
1375 Peachtree Street, Level A
Atlanta, GA 30309
• CANCEL ISP.COM »
The information below is for canceling your ISP.COM dialup account.
If you were looking for ISP.COM support click here.
ISP.com members can cancel service by phone, fax, or mail.
Please include your name, address, return phone number, dial-up username, and email address as well as a request to cancel service and the date you want the cancellation to occur.
CANCEL ISP.COM BY PHONE:
Call toll-free 1-888-744-6477 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
CANCEL ISP.COM BY FAX:
Fax the completed PDF Cancel ISP.COM by fax form or the
WORD Cancel ISP.COM by fax form to
1-801-924-1092
CANCEL ISP.COM BY MAIL:
Mail the completed PDF ISP.COM by mail form or
WORD ISP.COM mail-in cancellation form to:
ISP.COM
P. O. Box 22310
Salt Lake City, UT, 84122
• CANCEL JUNO ONLINE »
The information below is for canceling your Juno dial-up account.
If you were looking for Juno support click here.
Juno members can cancel service by phone.
CANCEL JUNO BY PHONE:
When you call, be prepared to provide your Juno Member ID and last 4 digits of your credit card or Platinum account number for verification purposes.
Call toll-free 1-888-811-5866 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
• CANCEL MSN »
The information below is for canceling your MSN dial-up account.
If you were looking for MSN support click here.
MSN members can cancel their subscriptions by phone,
24 hours a day, 7 days a week
CANCEL MSN BY PHONE:
Call toll-free 1-800-386-5550 to cancel your membership by phone.
Ask for a ticket number for confirmation of account cancellation..
• CANCEL NETSCAPE »
The information below is for canceling your Netscape dial-up account.
If you were looking for Netscape support click here.
Netscape members can cancel by phone, fax, or mail.
CANCEL NETSCAPE BY PHONE:
Call toll-free 1-866-541-8233 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
CANCEL NETSCAPE BY FAX:
Fax the PDF Netscape fax cancellation form or the
WORD Cancel Netscape by fax form to 1-904-232-4900.
CANCEL NETSCAPE BY MAIL:
Print & complete the PDF Cancel Netscape by mail form, or the
WORD Cancel Netscape by mail form, and mail to this address.
Netscape
PO BOX 17180
Jacksonville, FL 32245-7180
• CANCEL NETZERO »
The information below is for canceling your NetZero dialup account.
If you were looking for NetZero support click here.
NetZero members can cancel by phone.
CANCEL NETZERO BY PHONE:
Before you call, please have your NetZero email address and your credit card information available, to help us verify your account.
Call toll-free 1-800-851-7908 to cancel your Internet service by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
• CANCEL PEOPLEPC »
The information below is for canceling your PeoplePC dialup account.
If you were looking for PeoplePC support click here.
PeoplePC Online members can cancel by phone or mail.
Terminations of Service will be accepted via registered or certified mail, return receipt requested, addressed to:
PeoplePC Inc.
1375 Peachtree St., Level A
Atlanta, GA 30309
CANCEL PEOPLEPC BY PHONE:
Call 1-888-587-9669 to cancel your PeoplePC Internet service by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
• CANCEL PHREEGO »
The information below is for canceling your Phreego dial up account.
If you were looking for Phreego support click here .
Phreego members can cancel by phone or online.
CANCEL PHREEGO BY PHONE:
Call 1- to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
CANCEL PHREEGO ONLINE:
There's a handy cancel form right online through the Member Services link.
• CANCEL PRODIGY »
The information below is for canceling your Prodigy dial-up Internet service account.
If you were looking for Prodigy support click here.
Prodigy members can cancel by phone or mail.
CANCEL PRODIGY BY PHONE:
Call 1-800-213-0992 to cancel your membership by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
CANCEL PRODIGY BY MAIL:
Print & complete the PDF Cancel Prodigy by mail form, or the
WORD Cancel Prodigy mail-in form and mail to this address.
Prodigy Communications
P.O. Box 203370
Austin, TX, 78720-3370
• CANCEL TOAST.NET »
The information below is for canceling your Toast.net dial-up account.
If you were looking for Toast.net support click here .
Toast.net members can cancel by phone or online.
CANCEL TOAST.NET BY PHONE:
Call 1-888-862-7863 to cancel your Internet service by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
CANCEL TOAST.NET ONLINE:
Cancel online in My Account.
Upon cancellation, you will get a confirmation number and your service will remain active until the last day of the month.
• CANCEL TURBOUSA »
The information below is for canceling your TurboUSA dial up account.
If you were looking for TurboUSA support click here.
TurboUSA members can cancel service by phone.
CANCEL TURBOUSA BY PHONE:
Call toll-free 800-918-8726 to cancel your membership by phone.
Note: For all cancellations, TurboUSA requires that you receive a cancellation number. Do not consider your service properly cancelled until you receive a valid
cancellation number. TurboUSA cancellations received by any other means cannot be processed.
• CANCEL Verizon »
The information below is for canceling your Verizon high speed Internet account.
If you were looking for Verizon support click here .
Verizon Internet Service can be cancelled by phone.
CANCEL VERIZON BY PHONE:
Call 1-800-567-6789 to cancel your Internet service by phone.
Verizon account representatives are available 24/7.
Ask that an account cancellation confirmation be emailed to you.
Problem with Internet Service Provider?
If you experience a problem with your Internet service and can't resolve it with your provider, you may file a complaint with the FCC. You can file your complaint by e-mail ([email protected]); the Internet (www.fcc.gov/cgb/complaints.html); telephone 1-888-CALL-FCC (1-888-225-5322) voice; or 1-888-TELL-FCC (1-888-835-5322) TTY; or mail:
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Inquiries and Complaint Division
445 12th Street, S.W.
Washington, DC 20554.
Online ISP Related Resources.
ISP 1 provides extensive Internet service provider related resources, such as articles, explanations, and Online Internet service reference information.
