ISP 1 > Copper.net Internet Review
Copper.net Internet Service:
Copper.net cnet article:
"Of course, you shouldn't go for just any cheap ISP. You want one that's been in business at least three years and has a good track record with the Better Business Bureau. A money-back guarantee is good (Copper.net offers 30 days), as well as a physical address and a phone number on the Web site where you can reach a live human"
Reference: http://reviews.cnet.com/4520-6536_7-726651-1.html
Copper.net Value
Copper.net consistently wins the ISP 1 recommended best dial-up pick. Copper's combination of excellent service at a great price is hard for other low cost ISP's to beat. Not to mention Copper's Risk free 30-day money back guarantee. Quote: "If Copper.net doesn't work out for you we want you to go away saying nice things about us, so we just give you a refund."
ISP 1 Copper.net Special Deal
$4.97/Month - First 3 Months Service
ISP 1 Copper.net Special Promotion
Great unlimited dial-up Internet access for a Red Hot Price! Fast, dependable service, no contracts, no forced advertisements, toll-free support, 30 day no risk money back guarantee.
Copper.net
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- Copper.net Overview »
- Copper.net History »
- Copper.net Location »
- Copper.net Service Plans »
- Copper.net Phone Numbers »
- Copper.net Trial Promotion »
- Copper.net Setup »
- Copper.net Software »
- Copper.net Email Accounts »
- Copper.net Web Space »
- Copper.net Extras »
- Copper.net Technical Support »
- Copper.net Cancellation »
- Copper.net Guarantee »
- Copper.net Privacy Policy »
- Copper.net BBBOnLine Status »
1. Copper.net Overview »
Letter from the President
We are excited to share our story and hope you will consider Copper.net as your internet provider. Our roots trace back to 1994 during the infancy of the internet. In 1997 we developed one of the first discount access providers in the country and today we serve the continental U.S. and Canada. Our customer service team is still located in Mt. Vernon, OH and our continued growth is a result of our commitment to serve you better than anyone else.
We provide FREE customer service, e-mail, virus protection, pop-up blocker, and spam blocker. Our service does not require proprietary software and we do not track your online habits or sell your e-mail or personal information. Don’t forget to check out other services we provide such as web hosting and design at www.copperhosting.net and news, weather, forums and easy searching at www.mycopper.net.
I hope you enjoy our service and thank you for choosing us. If you have any questions or concerns, please don’t hesitate to drop me an e-mail at [email protected]
Marc Hawk
President
[email protected]
2. Copper.net History »
Copper.net: The Early Years
Copper.net was started in 1997 by Michael Hawk as a separate Internet service from ECR Computers & Internet Services. Copper.net's goal was to provide a low cost alternative for people who didn't want to pay for the unnecessary extras of the "premium" online services. Copper.net became the first ISP to offer annual Internet service for under $100.00 in the Columbus, Ohio market.
The end of the 90's brought about a unique situation within our industry. ISP's were being bought and sold at inflated prices, with some even moving to a "free" service model. After the shake up, Copper.net became focused on growing from a regional ISP to a recognized national provider. Our owner, Michael Hawk, was able to partner with various national networks and market Copper.net nationwide while keeping the price the same. ($9.95 monthly or $99.00 yearly) By focusing on providing an enjoyable Internet experience for our customers, complete with reliable Internet & Email service, toll free support, and online security, Copper.net continues to be the best choice for your Internet service!
3. Copper.net Location »
Physical Address:
Copper.Net, Inc.
895 Harcourt Road
Mount Vernon, OH 43050
Mailing Address:
Copper.Net
PO Box 511
Mount Vernon, OH 43050
Phone: 1-888-336-3318
Promo Code: 826902
4. Copper.net Service Plans »
Copper Standard Dial-Up: $9.95/month
- Unlimited Internet and Email service
- 56K V.90/V.92 Compatible
- Spam & Virus Protection
- No Contracts - 30-day guarantee
- FREE U.S. based Customer Support
- 1 email account
- Nationwide Internet access
- Thousands of local connect numbers
- Access in the US & Canada
ISP1 Copper Standard Special:
$4.97/mo for the first 3 months
Copper HiSpeed: $14.95/month
- All standard plan features
- Surf up to 19 x's faster with Accelerator
- 5 email accounts
Web Accelerator HiSpeed Premium Service is a new and exciting add-on service to the Copper net Internet access service that allows you to surf the Internet at speeds of up to 19 times faster than normal dial-up Internet connections. When accessing your most frequently-visited web sites, you will notice DSL-type speeds, at just a fraction of the cost. When you sign up for Copper Internet service, be sure to check the button labeled "HiSpeed Premium Service" to experience the benefits of faster accelerated surfing.
ISP1 Copper HiSpeed Special:
$7.47/mo for the first 3 months
5. Copper.net Phone Numbers »
Local Access Numbers
Fast and reliable access to thousands of local access numbers throughout the continental United States and Canada.
Copper.net provides Internet access in over 40,000 communities nationwide. Busy signals are very rare, and most cities have multiple access numbers available.
To list possible local access numbers in your local calling area, look for the Access Numbers button on the left side of the page. Then enter the Area code and Exchange that you will be connecting from (ie. your home phone). To list all the access numbers for a state, select a state.
6. Copper.net Trial Promotion »
By using the ISP1 special promotional code (826902), or this ISP1 Copper.net Special link you'll receive an introductory 3 month offer of just $4.97/month for the Copper.net standard or $7.47/month for the HiSpeed accelerated dial up access to Copper.net. That's a full 50% off your first three months of Copper.net Internet service.
ISP1 Copper.net Special
Promo Code: 826902
7. Copper.net Setup »
Copper.net is compatible with all mainstream operating systems. Copper.net recommends and can offer technical support on Windows 95, 98, ME, 2000/NT, XP, Vista, Windows 7 and Apple Mac OS 8 or greater.
Copper.net is very easy to access and connect. No special software is required. Registration for Copper.Net service is easy and takes only a couple of minutes. Instant access is available with a credit card, so you can surf the net immediately after setting up your new copper.net account.
If you do encounter a problem, Toll-Free technical support is available.
8. Copper.net Software »
Copper.net does not require you to install proprietary software that can slow down your connection.
There are no privacy-invading bulky programs to download or install. You will simply change a few settings on your PC. Make the changes yourself or use our quick online dialer to make them automatically for you. Everything required to use Copper.net is on your computer. Once you have set up your connection to Copper.net, just open your favorite browser (Internet Explorer, Netscape or Firefox) and you're ready to surf the Internet. It's that easy!
9. Copper.net Email Accounts »
With Copper.net, you receive 1 email account with their standard dial-up plan. However, if you upgrade to the HiSpeed access plan, you will receive 5 copper.net email accounts.
Free Email Anti-Spam Filters
With the Copper.net free email anti-spam service, you can stop or even eliminate those damaging, unwanted and annoying email Spam messages. Internet anti-spam protection is included free with every Copper.net email account.
10. Copper.net Web Space »
Copper.net does not provide any free web space with either their standard or HiSpeed dial up Internet access plans. Copper.net does however offer low cost web hosting plans at a reasonable additional monthly cost.
11. Copper.net Extras »
Modem on Hold Functionality
With Copper, the Modem-On-Hold feature lets you stay connected to the Internet while talking on the telephone; all over the same phone line. There is no need to spend extra money on a second phone line. Copper.net has many access numbers that support the V. 92 standard which includes a "modem on hold" feature. As long as your local phone company's equipment supports the V. 92 standard AND your computer has a V .92 compatible modem, you should be able to take advantage of this feature.
No Advertising
Copper.net does not sell advertising, which would create pop up ads or banner ads while you are online. The only advertising or pop-ups you may experience are those generated by individual web sites that you choose to visit. These sites are not associated with Copper.net
No Hidden Fees
There are no additional setup, support or cancellation fees when you sign up with Copper.net. The price you see includes setup, toll free technical support and customer service. Because Copper.net doesn't force you into a contract, there are never any fees for canceling. In fact, Copper.net offers a risk-free 30-day money back guarantee on all new accounts!
12. Copper.net Technical Support »
Copper.net believes you shouldn't have to pay more for great customer service or technical support. This means our free and friendly American technical support is available seven days a week online, by email or with a toll free phone call to (888) 336-3318.
We believe in trying to provide the best Internet experience possible for our customers. That is one reason why we choose not to outsource our support services overseas. If you have a question, feel free to give us a call. One of our friendly support representatives will be glad to help you from our very own call center. Located right here in the U.S.A.
Copper.Net offers live, toll free telephone tech support to all of our customers. Please visit our web site to find easy answers to your questions, email us at [email protected] or call us at 888-336-3318 for live personal tech support help.
Technical Support Questions?
Email: [email protected]
Web: http://www.mycopper.net/Support.aspx
Phone: 1-888-336-3318
13. Copper.net Cancellation »
Copper.net offers a risk free 30-day money back guarantee. If Copper.net doesn't work out for you we want you to go away saying nice things about us, so we just give you a refund. If for any reason, you need to cancel, at any time, just call us at (888) 336-3318 and let us know why you are canceling.
CANCEL COPPER.NET BY PHONE:
Call toll-free 1-888-336-3318 to cancel your Copper.net account by phone.
Ask that an account cancellation confirmation be faxed or mailed to you.
14. Copper.net Guarantee »
Copper.net offers a risk free 30-day money back guarantee. If Copper.net doesn't work out for you we want you to go away saying nice things about us, so we just give you a refund. If for any reason, you need to cancel, at any time, just call us at (888) 336-3318 and let us know why you are canceling.
15. Copper.net Privacy Policy »
Copper Internet access protects your privacy. At Copper.net, we choose to avoid the deceptive practices of many ISP's. Your information is safe and there is always
a friendly voice available should you need assistance. Please read the Copper net Privacy Policy and compare
it to those of NetZero and Juno. You can be assured with Copper Internet that your personal information and surfing habits will not be shared with third parties.
16. Copper.net BBBOnLine Status »
BBBOnLine Participation Confirmed For Copper.Net
Copper.Net meets all BBBOnLine participation and Better Business Bureau membership standards and is authorized to display the BBBOnLine trustmark.
Copper.net has been in business since 10/01/1994
Copper.net became a Better Business Bureau member on 03/18/2003
Copper.net was approved for BBBOnLine's trustmark on 04/12/2003
"The BBBOnLine Reliability seal adds value to a merchant’s web site whether or not the business sells products online. Many consumers
use the Internet to gather information before making a traditional transaction by phone, fax or in person at a retail outlet. The BBBOnLine seal tells potential
customers that the business will deliver on its promises in the real world and the virtual world."
- Ken Hunter
President
Council of Better Business Bureaus
Reference: http://www.bbbonline.org/cks.asp?id=10304121519731309
Copper.net Review Updates?
ISP 1 updates this Copper.net Internet service provider review frequently, so please bookmark this review's page, and check back often for current Copper.net service information and important Copper.net changes and updates.
Problem with Internet Provider?
If you experience a problem with your Internet service and can't resolve it with your provider, you may file a complaint with the FCC. You can file your complaint by e-mail ([email protected]); the Internet (www.fcc.gov/cgb/complaints.html); telephone 1-888-CALL-FCC (1-888-225-5322) voice; or 1-888-TELL-FCC (1-888-835-5322) TTY; or mail:
FCC - Federal Communications Commission
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Inquiries and Complaint Division
445 12th Street, S.W.
Washington, DC 20554.
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