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If you are searching for a new ISP, We recommend that you try one of the affordable Internet service providers from our Dial-Up or Broadband ISP comparison pages.
ISP 1 updates this Internet provider support page frequently, so please bookmark this web site and check back often for current Internet service provider information and important ISP updates.
Choose your ISP from the Internet Provider List below for billing or technical support phone numbers and links for your current Internet service provider.
If your Internet provider wasn't listed, please contact their customer service department directly or try a Google search for the Internet service providers' name.
Contact ISP Provider
- Contact At&t DSL »
- Contact At&t Dial-Up »
- Contact At&t U-Verse »
- Contact America Online »
- Contact Basic ISP »
- Contact BlueLight »
- Contact Charter Cable »
- Contact Comcast Cable »
- Contact Compuserve »
- Contact Copper.net »
- Contact Cox Cable »
- Contact Earthlink »
- Contact ISP.com »
- Contact Juno Online »
- Contact MSN »
- Contact Netscape »
- Contact NetZero »
- Contact PeoplePC »
- Contact Phreego »
- Contact Prodigy »
- Contact Time Warner Cable »
- Contact Toast.net »
- Contact TurboUSA »
- Contact Verizon DSL »
- Contact Verizon FiOS »
• Contact At&t DSL »
Get At&t DSL Service
https://isp1.us/go/att/
Technical Support Questions?
Web: http://www.att.com/esupport/main.jsp?wtSlotClick=1-004MYM-0-1;&cv=801
Web: http://localization.att.com/loc/controller?prod-snip=support-lp1-ResHelpSupport
Email / Chat: http://www.att.com/esupport/contactCallUs.jsp
Phone: 1-866-596-8455 (Monday through Saturday: 8 am to 9 pm EST)
• Contact At&t Dial-Up »
At&t Dial-Up
https://isp1.us/go/att/
Mailing Address:
AT&T Worldnet Services
P.O. Box 1923
Morristown, NJ, 07962
Phone: 1-800-400-1447
Technical Support Questions?
Web: http://www.att.com/esupport/main.jsp?wtSlotClick=1-004MYM-0-3;&cv=805
Phone: 1-800-400-1447
• Contact At&t U-Verse »
Get At&t U-Verse Service
https://isp1.us/go/att/
Technical Support Questions?
Web: http://www.att.com/esupport/main.jsp?wtSlotClick=1-004MYM-0-2;&cv=812
Email / Chat:
Phone:
• Contact America Online »
America Online
http://www.aol.com/
Mailing Address:
P.O. Box 1600
Ogden, UT 84401
Phone: 1-888-265-8008
Fax: 1-801-622-7969
Technical Support Questions?
Web: http://site.aol.com/info/info.adp
General Help?
Web: http://help.aol.com/help/microsites/microsite.do
Report Spam ?
You can forward reports of Internet e-mail abuse involving AOL Member accounts to [email protected].
When reporting junk, abusive or unwanted e-mail from AOL Members, please forward the full text of the message along with the full header information.
For any Internet provider to "take action" on an account that is abusing their system, the abuse handler needs to see a forwarded copy of the e-mail along with the
full headers, including the "Received" header lines. The full headers help the abuse handler understand the delivery path the junk e-mail has taken.
CANCEL America Online Account»
• Contact Basic ISP »
Get Basic ISP.net Service
https://isp1.us/go/basic/
Basic.net Special Deal
Promo Code: 100405
Mailing Address:
PO Box 511
Mount Vernon, OH 43050
Phone: (800) 456-3118
Technical Support Questions?
Web: http://www.basicisp.net/Support/
Email: [email protected]
• Contact Bluelight Internet »
BlueLight Internet
http://www.mybluelight.com
BlueLight is a United Online company.
To report spam, harassing, or otherwise offensive e-mail from a BlueLight Internet member, forward the message(s), including full headers, to [email protected]
Mailing Address:
NetBrands
21301 Burbank Blvd
Woodland Hills, CA 91367
Billing and Account Questions:
Call toll-free at 1-800-522-0839*
* This phone line is for billing-related calls only; billing agents are unable to answer other types of inquiries.
Technical Support Questions?
Web: http://www.mybluelight.com/support
E-mail: [email protected]
Phone: In the U.S., call 1-800-390-1977*
* A charge of US $1.95 per minute will apply. You must provide a valid credit card at the time of your call and all fees incurred will be charged to the card provided. You must be at least 18 years old or have a parent or guardian's permission to call.
• Contact Charter Cable »
Charter Cable Internet
https://isp1.us/go/charter/
Technical Support Questions?
Web: http://www.myaccount.charter.com/customers/Support.aspx?MenuItem=3
• Contact Comcast Cable »
Comcast Cable Internet
https://isp1.us/go/comcast/
Technical Support Questions?
Web: http://customer.comcast.com/Pages/Internet.aspx
• Contact CompuServe »
CompuServe Internet
http://webcenters.netscape.compuserve.com/menu/
Mailing Address:
CompuServe Interactive Services, Inc.
Customer Service Department
P.O. Box 17300
Jacksonville, FL 32245-7300
Customer Service: 1-800-848-8990
Customer Service Direct: 1-614-457-8600 (PAY)
Tech Support: 1-800-944-9871
• Contact Copper.net »
Get Copper.net Service
https://isp1.us/go/copper/
Copper Special Deal
Promo Code: 826902
Mailing Address:
Copper.Net, Inc.
PO Box 511
895 Harcourt Road
Mount Vernon, OH 43050
Phone: 1-888-336-3318
Technical Support Questions?
Web: http://www.mycopper.net/Support.aspx
Phone: 1-888-336-3318
• Contact Cox Cable »
Cox Cable Internet
https://isp1.us/go/cox/
Technical Support Questions?
Web: http://mycoxhelp.com/Internet.php
• Contact Earthlink »
Earthlink
http://www.earthlink.net/
Mailing Address:
EarthLink, Inc.
1375 Peachtree Street, N.W., Level A
Atlanta, Georgia 30309
Technical Support Questions?
Web: http://support.earthlink.net
Phone: 1-800-327-5465
Billing and Account Changes:
Phone: 1-888-327-8454
• Contact ISP.COM »
Get ISP.COM Service
https://isp1.us/go/isp/
Mailing Address:
ISP.COM
P. O. Box 22310
Salt Lake City, UT, 84122
Technical Support Questions?
Email: [email protected]
Phone: 1-866-700-3245*
*Telephone technical support is billed at $.99 per minute up to a maximum of $14.95 per call.
Billing and Account Changes:
Email: [email protected]
Phone: 1-888-SIGN-ISP (744-6477)
• Contact Juno Internet »
Get Juno Online
https://isp1.us/go/juno/
Juno is a United Online company.
Mailing Address:
Juno Online Services, Inc.
1540 Broadway 27th Floor
New York, NY 10036
Technical Support Questions?
Web: http://www.juno.com/support/
Email: [email protected]
Phone: 1-888-860-5866
Automated information: 1-800-654-JUNO
• Contact MSN Internet »
MSN
http://msn.com/
Mailing Address:
Microsoft Corporation
One Microsoft Way
Redmond, WA 98052
Technical Support Questions?
Web: http://support.msn.com/
Phone: 1-800-386-5550
• Contact Netscape ISP »
Netscape Online
http://netscape.aol.com/
Mailing Address:
Netscape
PO BOX 17180
Jacksonville, FL 32245-7180
Please be sure to include your e-mail address, along with a detailed description of your question or request.
Fax:
1-703-433-7288
Please be sure to include your e-mail address, along with a detailed description of your question or request.
Contact: [email protected]
Billing Support Questions?
Call Member Services toll-free at 866-541-8233 from 8:00AM to 1:00AM Eastern Time on weekdays, and 10:00AM to 10:00PM on weekends.
Note: Before speaking with a billing representative, please have your credit card or checking account number ready. We will need to verbally verify your payment
information in order to protect the privacy and security of your account.
Technical Support Questions?
Web: http://isp.netscape.com/help/
Email: [email protected]
Phone: Call Member Services toll-free at 866-541-8233 from 8:00AM to 1:00AM Eastern Time on weekdays, and 10:00AM to 10:00PM on weekends. For assistance 24 hours
a day, you can select "Technical Questions" from the Help Central menu.
Report Spam?
Report SPAM or offensive e-mail from another Netscape member to [email protected]. Please be sure to forward the e-mail in question, including full header information.
• Contact NetZero »
Get NetZero Dial-up
https://isp1.us/go/netzero/
NetZero is a United Online company.
Mailing Address:
NetZero, Inc.
2555 Townsgate Road
Westlake Village, CA 91361-2650
Tel: 805-418-2020
Fax: 805-418-2026
Contact Info general - [email protected]
Technical Support Questions?
Web: http://www.netzero.net/support/support.html
Email: [email protected]
Live help 1-877-272-9929 (14.95$/call)
• Contact PeoplePC »
PeoplePC
http://www.peoplepc.com/
Mailing Address:
Terminations of Service will be accepted via registered or certified mail, return receipt requested, addressed to:
PeoplePC Inc.
1375 Peachtree St., Level A
Atlanta, GA 30309
You can mail a check or money order to
PeoplePC Inc.
PO Box 790216
St. Louis, MO 63179-0216
Technical Support Questions?
Web: http://home.peoplepc.com/helpinfo/default.asp?
Help: http://home.peoplepc.com/helpinfo/
Email Customer Service: [email protected]
Email Technical Support: [email protected]
Sales - 1-888-587-9669
Dial-Up Support - 1-877-947-3327
DSL Support - 1-800-326-8407
Spanish Support - 1-866-210-2400
• Contact Phreego »
Phreego
Mailing Address:
Phreego, LLC;
3201 Trisha Circle
DeWitt, MI 48820
• Contact Prodigy »
Prodigy
Mailing Address:
Prodigy Headquarters
6500 River Place Boulevard, Building III
Austin, Texas 78730
SBC Internet Services Customer Relations
1701 Alma Drive
Plano, Texas 75075
For SBC Dial Support please contact the SBC Dial Support Center at:
1-866-SBC-Dial (866-722-3425)
For SBC DSL Support please contact the SBC DSL Support Center at:
1-877-SBC-DSL5 (877-722-3755)
• Contact Time Warner Cable »
Time Warner Cable Internet
https://isp1.us/go/warner/
Technical Support Questions?
Web: http://www.timewarnercable.com/East/support/highspeedonline.html
• Contact Toast.net »
Get Toast Internet Service
https://isp1.us/go/toast/
Mailing Address:
TOAST.net Internet Service
4841 Monroe St. Suite 307
Toledo, OH 43623
Local Toledo: 419-292-2200
Toll Free: 1-888-862-7863
Fax: 419-474-1762
Technical Support Questions?
http://www.toast.net/support/
Cancel Account?
CANCEL Toast.net Account »
• Contact TurboUSA »
Get TurboUSA Internet Service
https://isp1.us/go/turbo/
TurboUSA Special Deal
Promo Code: 500307
Phone: 800-918-8726
Technical Support Questions?
http://www.turbousa.com/answers.aspx#19
Cancel Account?
CANCEL TurboUSA.net Account »
• Contact Verizon DSL »
Get Verizon DSL
https://isp1.us/go/verizon/
Mailing Addresses:
https://www22.verizon.com/ForYourHome/ContactUs/ContactUs_Mail_details.aspx
Email Support :
http://www.verizon.net/central/vzc.portal?_nfpb=true&_pageLabel=vzc_help_autoEmail
Technical Support Questions?
http://www22.verizon.com/residentialhelp/highspeed
Cancel Account?
CANCEL Verizon DSL Account »
• Contact Verizon FiOS »
Get Verizon FiOS
https://isp1.us/go/verizon/
Mailing Addresses:
https://www22.verizon.com/ForYourHome/ContactUs/ContactUs_Mail_details.aspx
Email Support :
http://www.verizon.net/central/vzc.portal?_nfpb=true&_pageLabel=vzc_help_autoEmail
Technical Support Questions?
http://www22.verizon.com/residentialhelp/fiosinternet
Online ISP Related Resources.
ISP 1 provides extensive Internet service provider related resources, such as articles, explanations, and Online Internet service reference information.
Problem with Internet Service Provider?
If you experience a problem with your Internet service and can't resolve it with your provider, you may file a complaint with the FCC. You can file your complaint by e-mail ([email protected]); the Internet (www.fcc.gov/cgb/complaints.html); telephone 1-888-CALL-FCC (1-888-225-5322) voice; or 1-888-TELL-FCC (1-888-835-5322) TTY; or mail:
Federal Communications Commission
Consumer & Governmental Affairs Bureau
Consumer Inquiries and Complaint Division
445 12th Street, S.W.
Washington, DC 20554.
